Negotiation and Deal Making was one of the most interesting and perhaps interactive classes. In this class we learned life long negotiation skills. We learned how to negotiate using skills and research about the product we’re trying to negotiate. It’s all about painting an appealing picture to the opponent. For my leadership portfolio I conducted a negotiation outside of class through my job sprint concerning a customers decision to upgrade or to make an insurance claim. In which it would be more favorable for the customer and me if he would upgrade. I learned that I am a good negotiator, but do have room for improvement. During my negotiations I tend to get emotional, but have to grasp the concept of separating the people from the problem. I also learned that mutual gain is the best way in a negotiation oppose to a one sided deal. Almost anything could be negotiated if researched. An addition I learned that I negotiate on a daily basis with everything I do in life. I start negotiating the night before the next morning deciding on what time I should wake up. The art of negotiation can take you a long way, after all a lot of times both parties are getting what they want. There are techniques that can be used to getting to the YES! Playing on peoples emotions, words, interests, wants, and needs is difficult. To succeed at being a good negotiator one must know their material, and listen carefully.
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